Email With Superpowers – Use as email management software, keeping your existing email account and receiving all the functionality of System.
Emails To Tickets – Automatically turn emails from customers into tickets on System and send replies from System as emails.
Notifications – Receive notifications via email, browser or mobile on various events, including new ticket, new reply, ticket assigned and more.
Reports – This system will automatically generate reports on tickets, search, article views and more.
High Performance – This system is lightweight and has lighting fast performance and page load time out of the box.
Knowledgebase Management – Organize your knowledge base using categories and tags, create articles with a powerful html editor.
Appearance Editor – Change colors, images and text. Manage menus, SEO tags and more, all with a live preview using powerful appearance editor.
Translation Ready – You can translate BeDrive easily from admin area without any need for 3rd party applications or configuration files.
Responsive – This system is fully responsive and will scale to the size of any device.
Social Login – Allow users to login with popular 3rd party sites (facebook, twitter, envato, google).
Professional Design – Pixel-perfect design based on google’s material design guidelines.
Search – Powerful search with multiple integrated providers, including elasticsearch, algolia, mysql and more.
Rich Text Editor – Ticket body uses a rich text editor, that allows file uploads, code formatting, inline images, canned replies, links, undo/redo, drafts and more.
Dark Mode – This system comes with pre-built light and dark themes. You can fully customize them or add new themes via appearance editor.
User Settings – Let users change common settings like their timezone, language, country and more.
Roles – Flexible role system to assign users and agents to teams, organizations, companies and more.
Pages – Create custom pages (like terms of service or privacy policy) with html editor.
Menu Editor – All the menus across the site can be easily edited via drag and drop without any coding knowledge.
